Managed Service Provider (MSP)
Strengthen Your Security Posture with Cost-Effective and Time-Efficient Solutions
Do The Security
Strengthen Your Security Posture with Cost-Effective and Time-Efficient Solutions
At DTS, we understand the importance of keeping your IT operations running smoothly and securely without overburdening your budget or resources. Our MSP services offer scalable, efficient, and cost-effective solutions tailored to your organization’s needs.
MSP Services Comparison Table
| Remediation Needed | Technical Remediation | |
|---|---|---|
| Features | MSP - Elite | MSP + Monitoring |
| Best For Organizations: | Seeking essential IT support for day-to-day operations | Needing proactive IT support and advanced troubleshooting |
| Microsoft Tenant Administration | ||
| Microsoft Tenant Management | ||
| Priority PMO Support | ||
| Comprehensive license management and product expertise. (Does not include cost of licenses.) | ||
| Remote troubleshooting support for common network issues (e.g., user access, account maintenance, email). | Standard | Priority |
| Support Channel Requests: · Single channel access via online form · Multichannel access including online form, email, and phone | Single | Multichannel |
| Device Setup & Lifecycle Management Support · Device configuration (Windows); Full user lifecycle management (facilitates account setup, unlocks, onboarding, offboarding, role changes.) | Standard | Priority |
| Vulnerability Management | ||
| Compliance Support & Reports · Monthly, quarterly, annual compliance documentation, and shared responsible reviews | ||
| SOC Management (device monitoring) | ||
| Internal Compliance Assessment | ||
| External Audit Support | ||
| Documentation Reviews (SSP, IMPM, IRP) | ||
| Performance Insights: · Self-supported insight to issue status. · Detailed insights into performance, issues, incidents, and vulnerabilities | Self- supported | Detailed insights |
| 320 Assessment Objective Responsibilities Matrix | ||
| Organization Responsible for: | ||
| Shared Responsibility between Organization and DTS for: | ||
| · Outsourced to DTS for: | ||
No matter your needs, DTS has the right package to keep your IT environment secure and running efficiently. Do The Security with DTS today.